The recent cloud controversy is yet another hard example of the importance and reality of security and privacy issues associated with cloud computing. The larger public commodity clouds have been built around the models of over-subscription and resource sharing – all in the name of immediate introduction and uptake. Usually one gets what they pay for, what have we really given up for the low cost (at times free) services?
IT organizations need to begin thinking and operating more like a service provider.
They should be able to describe their offerings as services based on attributes such as business value, compliance, security, availability and performance. Technology options should be mapped to service offerings and the costs associated with those cloud services. This approach can help to drive more efficient delivery of IT services and increase user satisfaction whether a cloud approach is ultimately pursued or not.
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